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Frequently Asked Questions

Have a question? Check out our FAQs to see if we can help!

How do I book a taxi with Clydebank Taxis?

We offer multiple convenient ways to book a ride 24 hours a day, 365 days a year:

  • By Phone: Call our 24/7 call centre on 0141 941 1101.
  • Clydebank Taxi App: Download our free app for iOS or Android to book, track your driver live, and pay securely.
  • Online: Use our instant Book Online Portal.
  • Automated Landline Booking: If calling from a registered domestic landline, our system recognises your address and dispatches the nearest car automatically.

What areas do you cover?

We provide local door-to-door taxi services across Clydebank, Dalmuir, Duntocher, Hardgate, Old Kilpatrick, Linnvale, Radnor Park, Yoker, and Drumchapel. We also provide long-distance transfers to Glasgow City Centre, Glasgow Airport (GLA), Edinburgh Airport (EDI), and destinations across Scotland.

What are your operating hours?

We operate 24 hours a day, 7 days a week, 365 days a year. Our call centre and dispatch team are always active to ensure you get a ride whenever you need one.

What payment methods do you accept?

All 100+ vehicles in our fleet accept:

  • Contactless & Mobile Payments: Apple Pay and Google Pay.
  • Debit & Credit Cards: Visa and Mastercard.
  • In-App Payments: Pay seamlessly when booking through the Clydebank Taxi App.
  • Cash: Paid directly to your driver at the end of the journey.

Do you charge extra for card payments?

No. We accept card and contactless payments directly in the cab without hidden surcharges.

Are your taxis wheelchair accessible?

Yes! A large portion of our 100+ vehicle fleet consists of modern, 5-seater Hackney carriages equipped with built-in ramps and secure passenger tie-down systems. Passengers can remain comfortably in their wheelchairs for the entire duration of the journey.

Do I need to pre-book a wheelchair-accessible taxi?

While we dispatch accessible cabs on demand whenever possible, we strongly recommend pre-booking for time-critical journeys such as hospital appointments or airport runs.

What types of vehicles are in your fleet?

Our fleet features fully licensed 5-seater Hackney Carriages, wheelchair-accessible vehicles, and premium executive Mercedes cabs for corporate travel.

Do you offer airport transfers to Glasgow Airport?

Yes. We offer direct, hassle-free transfers from Clydebank and West Dunbartonshire to Glasgow Airport (GLA), as well as Edinburgh Airport (EDI) and Glasgow Prestwick Airport (PIK). You can pre-book your airport cab online or via our app.

Do you provide transport to local hospitals?

Yes, we are the main contractor for the Golden Jubilee National Hospital and Conference Hotel. We also provide regular transfers to the Queen Elizabeth University Hospital (QEUH), Gartnavel General Hospital, and local health centers.

How do I set up a Business Taxi Account?

Businesses can apply for a monthly credit account directly through our Taxi Accounts Page. Account holders enjoy priority booking, itemised monthly invoicing, and custom password protection to prevent unauthorised bookings.

How can I apply to become a driver with Clydebank Taxis?

We are always looking for licensed drivers and owner-drivers holding a valid West Dunbartonshire Taxi License. Visit our Join Our Team Page to fill out an online driver application form or call our office at 0141 941 1101.